At https://borneo-white.kratom-planet.com (hereafter referred to as ‘the Company’ or ‘we’), your privacy and the protection of your personal data are of utmost importance. This Privacy Policy detailingly explains how we handle personal data across various interactions with our platforms, adhering to privacy regulations such as Canada’s PIPEDA, Quebec Law 25, the EU’s GDPR, Brazil’s LGPD, California’s CCPA/CPRA, Colorado’s CPA, Utah’s UCPA, Connecticut’s CTDPA, Virginia’s VCDPA, South Africa’s POPIA, and other relevant laws.
This policy is applicable to all users of our website, applications, services, and products. Please note that this privacy policy does not apply to external platforms, applications, products, or services that you may access via links on our platform; these entities have their own privacy policies.
Our Privacy Policy covers personal data processing activities in the following scenarios:
- When you engage with our applications and services as a registered user.
- Upon visiting any of our websites associated with this Privacy Statement.
- In interactions where you receive communications from us, such as newsletters, emails, calls, or text messages/SMS.
In the course of these interactions, we may collect various types of personal data, including but not limited to:
- Account details necessary for user identification and management.
- Payment information required to process transactions.
- Financial records for invoicing and accounting purposes.
- Purchase histories to facilitate customer service and enhance user experience.
- Mobile device identifiers for app analytics and performance optimization.
- Location data when needed to provide location-based services or enhance security measures.
- Feedback you provide to help us improve our offerings.
- Social media information if you choose to link your account with us.
- Product information related to the items you purchase or inquire about.
This personal data is collected through various methods, including user input during registration or transactions, interactions with our services, and automated technologies like cookies and tracking tools that gather usage data for improving user experience and analytics. Additionally, we may receive personal data from third parties, which is subject to their respective privacy policies.
We use cookies on our website to enhance functionality, improve performance, and tailor content according to user preferences. These cookies serve different purposes, including those that are essential for the operation of the site (Strictly Necessary), those that remember your settings (Preference), and those that help us understand visitor interactions (Analytics). Users have control over non-essential cookies via our Cookie Manager.
We retain personal data as mandated by law or as necessary to fulfill the purposes for which it was collected. Once no longer needed, we either delete or anonymize this data in a secure manner.
To ensure the security of your personal data, we implement organizational safeguards and advanced security measures, including encryption for communication and collaboration with reputable third-party processors that adhere to high security standards.
As we are committed to the privacy of children, we do not knowingly collect or process personal data from individuals under the age of 18.
Under this policy, you have a range of rights depending on your jurisdiction, which may include:
- Accessing and obtaining a copy of your personal data.
- Requesting the correction or deletion of your personal data.
- Asking us to restrict processing of your personal data.
- Exercising your right to data portability.
- Objecting to our use of your personal data.
- Withdrawing consent at any time, where relevant.
- Filing an appeal or complaint with the appropriate regulatory authority.
- Providing consent for the processing of your personal data, where such consent is required.
We reserve the right to amend this Privacy Policy at any time. Any changes will be posted on our website for your awareness and review.
For privacy-related inquiries, to unsubscribe from communications, or to exercise your rights under this policy, please reach out to our privacy team at [email protected] or via written correspondence to the address provided on our website. Your privacy concerns are important to us, and we are dedicated to addressing them promptly and effectively.